Recruitment

For information about our recruitment please read the below:

Do you have a genuine passion for customer service and a strong love for gaming culture?
Do you enjoy creating exciting experiences customers remember long after leaving?
Can you stay calm, focused, and friendly during busy and high energy sessions?

If so, then recruitment starts here at GAMEGRID in Stoke on Trent.

Firstly, GAMEGRID is more than a gaming venue.
Instead, we build a community space focused on fun, competition, and shared experiences.
As a result, players of all ages come to relax, compete, and connect through gaming.
Most importantly, our team shapes every part of that experience.

In this role, you welcome customers and set the tone.
Next, you guide customers through our gaming options with confidence.
Meanwhile, you support players during sessions and solve problems quickly.
At the same time, you help create an inclusive, energetic, and positive atmosphere.

We want friendly, reliable, and customer focused people.
Additionally, you should enjoy talking to people and building strong connections.
Equally, you should bring a real passion for gaming and gaming culture.
While experience helps, attitude matters more.

You work well within a close knit team.
Furthermore, you take pride in delivering great service every day.
As a result, every customer feels welcomed and valued.

We offer full training and a supportive working environment.
Therefore, every shift feels fast paced, engaging, and rewarding.

Ultimately, if you want to join a growing gaming brand, check our vacancies below.
Please apply online only.
We cannot accept CVs in store, by email, or by post.

If you have any questions about anything regarding this give us a call 01782 906905.